Apple users with an iPhone or iPad from 2012 or earlier will require an iOS update to maintain accurate GPS location. Without the update, users will no longer be able to connect to the internet.

This is due to the GPS time rollover issue that began affecting GPS-enabled products from other manufacturers on April 6, 2019. If you own an iPhone 5, 4, or a cellular-enabled iPad mini, iPad 2 or a third-generation iPad, the update is required.

According to Apple, It's always a good idea to keep the operating system on your iPhone or iPad updated. If you have one of these devices, it's especially important to update your device's software before November 2 to make sure that its GPS continues to work properly.

If you don't update to the newest version of iOS available for your device before November 3, some models might not be able to maintain an accurate GPS position.

Check your device's iOS version

After you update your iPhone or iPad, you can check to make sure that your device has updated successfully:

  1. Open the Settings app.
  2. Tap General, then tap About.
  3. Look for the number next to Software Version.

The updated software version number should be 10.3.4 or 9.3.6, depending on your device. If you're not sure which device you have, you can identify your iPhone model or identify your iPad model.

Updated iOS versionDevice
iOS 10.3.4iPhone 5
iPad (4th generation) Wi-Fi + Cellular
iOS 9.3.6iPhone 4s
iPad mini (1st generation) Wi-Fi + Cellular
iPad 2 Wi-Fi + Cellular (CDMA models only)
iPad (3rd generation) Wi-Fi + Cellular

This issue does not affect iPod touch or any iPad models that have Wi-Fi only. It also doesn't affect iOS devices newer than those listed above.

Affected Apple devices are not impacted until just before 5:00 p.m. MST on November 2, 2019. Information in this article was provided by Apple.